Parent alerts
The right alert, on the right channel, in the parent's language
Push-first to keep costs down, with WhatsApp and SMS for the events that matter. Every message is tracked, retried and logged.
- DLT-registered SMS templates
- WhatsApp Business API
- Hindi and regional languages
Thursday, 8 October
08:06
- EduPresence07:18
Bus R-12 has left the depot
Track live in the app.
- EduPresence07:37
Bus approaching
Bus R-12 will reach Sector 21 stop in ~5 minutes.
- EduPresence07:42
Boarded
Aarav boarded bus R-12 at 07:42 at Sector 21 stop.
- EduPresence08:05
Reached school
Aarav reached school at 08:05.
- bus alert to parent when online
- < 60 sbus alert to parent when online
- channels: push, WhatsApp, SMS, email
- 4channels: push, WhatsApp, SMS, email
- bus safety events built in
- 10bus safety events built in
- delivered after offline sync
- 100%delivered after offline sync
Channels
One event, delivered the cheapest way that works
Push notifications go first. Urgent events like absent or child-left-on-bus can also go by WhatsApp or SMS, and every delivery is tracked with automatic retries.
- Mobile push (FCM / APNs)
- WhatsApp Business API and DLT SMS
- Email and in-app inbox
Boarded
Aarav boarded bus R-12 at 07:42 at Sector 21 stop.
Push
Delivered · 1.2 s
WhatsApp
Read · 07:43
SMS (DLT)
Fallback · not needed
Email
Daily digest · 18:00
Parent control
Parents choose what they hear, and when
Preferences per event and channel, quiet hours and a language of choice - so alerts stay useful instead of becoming noise.
- Per-event x channel preferences
- Quiet hours and language selection
- One account for all siblings
Notification preferences
| Event | Push | SMS | |
|---|---|---|---|
| Absent | |||
| Boarded / dropped | |||
| Leave decision | |||
| Notices |
Quiet hours 21:00 - 06:30 · language: Hindi
Highlights
Every moment a parent cares about
Reached school
Gate or bus-alight confirmation with the time.
Absent & late
After the absent cutoff, unless leave is approved.
Boarded & dropped
With the stop and time, plus bus-approaching ETA.
Leave decisions
Approved or rejected, with the approver's note.
Shortfall warnings
When attendance approaches the minimum percentage.
Notices
Announcements to all, a class, a section or staff.
“The 'boarded at 07:42' message is what parents talk about. Calls to the transport desk asking 'where is the bus' dropped sharply.”
Sample testimonial for illustration - names and institutions are placeholders.
Works better together
Explore related modules
Attendance, leave, transport and alerts share one data model - so an approved leave quietly suppresses the absent and missed-bus alerts.
FAQ
Parent alerts: common questions
See EduPresence on your own campus
Book a 30-minute walkthrough. We'll map your gates, classrooms and bus routes, and show you an AI-filled register with your own terminology and rules.
- Free campus survey
- Live in days without hardware
- Hosted in India